1. Introduction

Levi Management LLC ("Company," "we," "us," or "our") operates the Levi Closes brand and its associated digital properties, including levicloses.com and all related communication channels. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, programs, or opt into any of our communications. By submitting your information through any of our forms or landing pages, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

• First and last name
• Email address
• Phone number
• Information you provide voluntarily through intake forms, surveys, or onboarding questionnaires
• Device and usage data collected automatically through cookies and analytics tools

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the free training, program access, or resources you requested
• To send you non-marketing text messages related to your access, onboarding, or program updates from Levi Management LLC
• To send you marketing and promotional messages about our programs, offers, and services, with your explicit consent
• To schedule and confirm calls, onboarding sessions, or consultations
• To improve our programs, content, and services based on your feedback and engagement
• To comply with legal obligations

4. SMS and Text Message Communications

By submitting your phone number through any of our forms or opt-in pages, you consent to receive text messages from Levi Management LLC. Message categories include program access confirmations, onboarding updates, and, where separately consented to, marketing and promotional messages.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us at [email protected].

We do not sell or share your phone number with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to analyze traffic, understand user behavior, and improve our services. You may disable cookies through your browser settings, though doing so may affect the functionality of our website.

6. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our programs such as CRM platforms, email and SMS providers, and scheduling tools
• Legal authorities if required by law or to protect the rights and safety of our business or users
• Business successors in the event of a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us directly.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, opt out of marketing communications at any time, and withdraw consent where processing is based on consent.

9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at: Levi Management LLC  |  levicloses.com  |  [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this document. Continued use of our services after any changes constitutes your acceptance of the updated policy.